Location: Radisson Blu Aqua Hotel, Chicago
Hosted by: Word of Mouth Marketing Association (WOMMA)
Zuberance and Restaurant.com are teaming up to present a fantastic case study at the Word of Mouth Marketing Association's WOMM-U conference, "Advocacy is Delicious: Turning Restaurant.com Advocates into a Social Marketing Force."
Restaurant.com is the leading provider of restaurant savings nationwide. The company offers the best deal on every meal at more than 18,000 restaurants nationwide with nearly 50,000 daily gift certificate options. Restaurant.com has helped customers save more than $2 billion since the Arlington Heights, Ill.-based company was founded in 1999. Restaurant.com will describe how they’ve created a thriving group of tens of thousands of Advocates and how they’re energizing these Advocates to spread positive Word of Mouth and drive sales.
Chris Krohn, President and Chief Marketing Officer, Restaurant.com (@ckrohn1)
Chris is a veteran of the e-commerce, hospitality and financial services industries. With his strong background in growing entrepreneurial businesses and expertise in marketing, business development and technology, Krohn oversees the Restaurant.com’s marketing and IT functions. Krohn joined Restaurant.com in May 2011 from Whitney Automotive Group, a multi-brand B2C retailer, where he was Chief Marketing Officer and VP Business Development. Krohn’s operating experience also spans the hospitality and financial services industries. He was formerly Vice President of Marketing at Harrah’s Entertainment, head of marketing for Chicago Mercantile Exchange (CME) and Managing Director of CME subsidiary, OneChicago LLC.
Rob Fuggetta, Founder/CEO, Zuberance (@robfuggetta)
As Zuberance CEO, Rob is ultimately responsible for all aspects of the company’s business including product, engineering, operations, customer success, and sales and marketing. Rob is a 20-year veteran of Silicon Valley who has played a leadership role in three start-ups including Genuity, which went public in June 2000. Rob was formerly a partner at Regis McKenna Inc., the legendary Silicon Valley marketing and communications firm, where he co-led the global Apple business. Rob is the author of “Brand Advocates: Turning Enthusiastic Customers into a Powerful Marketing Force,” to be published by John H. Wiley, Inc. in June 2012.